COMMON QUERIES

WHY DOES STERLING SILVER TARNISH?

Sterling silver is made up of 92.5% pure silver (hence the hallmark 925) and 7.5% of other alloy metals, typically copper.
The trouble with copper is that it’s highly susceptible to tarnishing. If you’re looking at a piece of jewellery that is dull or appears dirty, then your silver has tarnished. Tarnish is simply the result of a chemical reaction with oxygen or sulfur particles in the air. On the bright side, copper is a hypoallergenic metal, because it’s a pure element. Some other metals that can be used in silver alloys include zinc, germanium, silicon, platinum and nickel. Halestone Jewellery is coated with a hypoallergenic treatment to help resist tarnish for a while and the Sterling Silver also Nikel Free, so it's kind to our skin.

HOW DO I PREVENT STERLING SILVER FROM TARNISHING?

  • Wear it often: Believe it or not, your skin’s natural oils will help keep silver shiny. One of the easiest ways to prevent tarnish is to simply wear your silver often as opposed to letting it sit in a jewellery box unworn.

  • Remove before everyday chores and cleaning: Substances with additional sulfur, such as household cleaners, chlorinated water, perspiration, and rubber will accelerate corrosion and tarnish.​

  • You can try to keep out of direct sunlight: Before you hit the beach or pool, remove your silver jewellery. Sunlight can cause silver to tarnish and could maybe cause Opals to dull as well. Note: If you do wear it at the beach, give it a rinse with tap water after to remove any salt.

  • Put your jewellery on last after Lotions, makeups, hair spray, and perfumes as they will accelerate tarnishing.

  • Clean as per below details. Then wipe over with the provided polishing cloth :)

HOW DO I CLEAN MY PIECES?

For Solid Sterling Silver or Gold without Opal:

  • Use Dishwashing Detergent and water mix, on the silver or gold only. Be sure to avoid any detergent touching an opal. Opals are made up of hydrated silica – that is water molecules. Exposing your solid opal to moisture is absolutely fine and they can be washed in tepid (blood warm) water. Like other precious gems exposure to water is not the issue – it is the dishwashing detergent and other chemicals that may be in the water that may damage your opal. It is always best to take your opals off before handling food or other chemicals.

  • For a heavier clean, use a soft toothbrush to get into any cavitities - yet just be gentle.

  • Finish with a polish: After you’ve given your jewellery a good cleaning,  finish the process by using the provided polishing cloth.

 The key to keeping your sterling silver shiny is to regularly clean to remove tarnish as it builds and again, wear it often:)

HOW DO I STORE MY JEWELLERY?

  • Use an air-tight container or the provided biodegradable anti-tarnish zip lock bag in your package: just make sure it's air-tight. 

  • Be sure to keep your silver in a cool, dark place.

  • Store pieces individually: storing jewels separately prevents any chance of scratching to the metal, stones or linked pieces tangling with each other.

  • Anti-tarnish strips: I've packaged in a small black anti-tarnish strip with your gem. These cloths absorb sulfur and moisture from the air and are chemically treated to prevent tarnish and you can put them in your jewellery box if you want. 

  • Do not store jewels in paper, cardboard, or cotton-filled boxes: these boxes may contain traces of sulfur which will contribute to tarnishing.

  • When you receive your package, you can recycle the box and paper. The Cotton bags are made from a renewable resource and are biodegradable. They are also strong and durable so they can be re-used multiple times. For long term storage - use the biodegradable anti tarnish zip lock inside the cotton satchel. <3

CAN YOU CLEAN MY JEWELLERY FOR ME, I HAVE SOME OLD AND NEW PIECES?

Yes I have 3 cleaning devices! Including an ultrasonic cleaner which will use sound waves to vibrate the "gunk" from inside heard to reach places. I can also clean with trusted eco chemicals by hand. Please just let me know what you would like cleaned and I will work out the cost and process etc. Email: custom.halestone@gmail.com or Instagram DM: @halestone.customs